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Documents before money.
A certificate of analysis is worth nothing if it arrives after the invoice. Ours arrives with the quote.
What ships with a batch
Documentation is the part of a peptide order that buyers actually get burned on, so we treat it as part of the product rather than an afterthought. For any SKU we quote, you can ask for the lot data before money moves:

Purity is measured, not asserted
Each batch is analysed by reversed-phase HPLC and confirmed by mass spectrometry before it is released to stock. The number you see on the certificate is the number the chromatogram produced for that lot.
If a lot does not meet the release specification we hold it back rather than ship it with a footnote. When a compound is short, we tell you the date the next batch lands instead of substituting a different lot.

Cold chain and storage
Lyophilized vials are packed in foam trays inside an insulated carton with gel packs. On arrival, store as stated on the certificate — typically cold and dry, protected from light.
Reconstituted material is the buyer's responsibility: we supply the powder and the diluent, not a protocol. Bacteriostatic water and benzyl alcohol 0.9% are stocked so a shipment can include the diluent in the same carton.

What we do not claim
We do not publish dosing guidance, treatment protocols or therapeutic claims for any compound in the catalog, and we do not sell for human or veterinary use. Products are supplied for laboratory research and development only.
We also do not guarantee an import outcome: classification, duty and admissibility are determined by the destination authority, and the buyer is responsible for holding whatever licence their jurisdiction requires.
If a supplier promises you both a therapeutic benefit and a clean customs outcome, that is a sales script, not a compliance position.